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Customer Service Quotes

On serving well: quotes about what makes customer service work.

These quotes make the case that good customer service is built, not accidental, through training and having enough staff to serve people properly. See related lines on the Business quotes page.

I was working in customer service and had a verbally abusive boss. One day, I decided to quit and pursue my acting passion with everything I had. One week after quitting, I booked 'One Life to Live.'

Quotes by Tika Sumpter

What's crucial in a High Street store is a compelling reason for people to shop there. Shops must offer excellent customer service - and 'theatre' is a must.

Quotes by Theo Paphitis

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

Quotes by Theo Paphitis

My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter...

Quotes by Sherri Shepherd

Able Quotes

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

Quotes by Sanjay Kumar

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

Quotes by Sanjay Kumar

I think private school is much better at customer service and making the parents feel better, especially in Los Angeles. It's almost like a spa for the parents where you drop your kids off, where they give you a beautifully...

Quotes by Sandra Tsing Loh

We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.

Quotes by Oscar Munoz

I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.

Quotes by Oscar Munoz

Best Quotes

It's so important that we tell customers what's going on as best as we can. And we're trying to do that. We don't often know ourselves, for so many different factors, but reliability, flexibility, and information are the three critical...

Quotes by Oscar Munoz

What I've come to find out is it doesn't matter if you're selling a $10,000 gown or toilet paper: The everyday sort of humdrum of customer service and retail is the same.

Quotes by Nico Santos

CEOs hate variance. It's the enemy. Variance in customer service is bad. Variance in quality is bad. CEOs love processes that are standardized, routinized, predictable. Stamping out variance makes a complex job a bit less complex.

Quotes by Marcus Buckingham

My father taught us that to thrive, excellence in technology, quality, and customer service along with cost competitiveness is a prerequisite. His contribution to business, the economy, and society at large can never be underscored enough.

Quotes by Kumar Mangalam Birla

Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.

Quotes by Karen Elson

Better Quotes

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

Quotes by John Caudwell

My parents were immigrants who started a nursery as a way to get us kids through school. I learned around the dinner table about customer service and cash flow and paying bills.

Quotes by Jack Dangermond

I do have very high customer service standards - I'd send back sushi because it's too fishy.

Quotes by Greg McHugh

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

Quotes by Donald Norman

One way Groupon hopes to gain an edge is by using software to learn about its members so it can deliver more relevant offers: my wife will get the manicure-pedicure deal, but I'll get an offer on fly-fishing lessons. The...

Quotes by Daniel Lyons

Business Quotes

The best form of customer service is self service. Constantly empower customers to get their own answers themselves.

Quotes by Dan Pena

Frequently Asked Questions

What is this Customer Service quotes page about?
This page collects quotes about what makes customer service genuinely good, covering staff training, adequate staffing, and how customers research a business before trusting it.
Why do people search for customer service quotes?
Businesses, trainers, and customer-facing staff search for customer service quotes to motivate teams or explain why service quality matters, since it directly affects how customers feel about a brand.
Is there a quote here about training being the key to good service?
Yes, one quote states plainly that great customer service does not come by chance, but results from training and making sure there are enough staff to properly serve customers. See more on the Business quotes page.
Does this page include a quote about customers researching a business first?
It does. One quote advises researching what other people say online about a store's customer service before buying, since that reputation matters as much as the product itself.
Is there a personal story here about working in customer service?
Yes, one quote recalls working in customer service under a difficult boss before quitting to pursue acting, a reminder that service jobs are often a stepping stone toward something else.

A couple of quotes also describe the personal side of service work, including working retail while pursuing another career. Explore Better quotes or Best quotes for more.