Tom Peters Quotes

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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.

If a window of opportunity appears, don't pull down the shade.

Test fast, fail fast, adjust fast.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.

Communication is everyone's panacea for everything.

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.

Excellent firms don't believe in excellence - only in constant improvement and constant change.

Give a lot, expect a lot, and if you don't get it, prune.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

Celebrate what you want to see more of.

Design is so critical it should be on the agenda of every meeting in every single department.

The simple act of paying positive attention to people has a great deal to do with productivity.

Management is about arranging and telling. Leadership is about nurturing and enhancing.

Good managers have a bias for action.

The best leaders... almost without exception and at every level, are master users of stories and symbols.

If you're not confused, you're not paying attention.

Leaders don't create followers, they create more leaders.

South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.

One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.

I think it's wonderful to save the world, but you need to be part of the world, too.

I know it sounds crazy, but you've got to let what you're going to do find you, rather than you pursuing it.

Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.

I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.

The whole secret to our success is being able to con ourselves into believing that we're going to change the world because statistically we are unlikely to do it.

Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

As far as I'm concerned, the first business leader who was able to establish a cult of personality around his tenure was Lee Iacocca.

Leaders understand the ultimate power of relationships.

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.

Everyone has a chance to learn, improve, and build up their skills.

Today brands are everything, and all kinds of products and services - from accounting firms to sneaker makers to restaurants - are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.

As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.

For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, it's office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce.

The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Community organizing is all about building grassroots support. It's about identifying the people around you with whom you can create a common, passionate cause. And it's about ignoring the conventional wisdom of company politics and instead playing the game by very different rules.

A passive approach to professional growth will leave you by the wayside.

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