Jon Taffer Quotes

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When I was running the Troubadour, there was this transition from the classic singer/songwriter Jackson Browne types to bands like Black Flag, the Dead Kennedys, and Fear. Those are just some that come to mind. Oh, and Adam Ant! The...

The Knack were a very, very powerful band, and you got to understand, when they came in, all the punk stuff was still going on. There was an amazing conflict within the scenes.

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A plate of food hits the table, lands right in front of you. One of two things happens. Either you sit up and look at it and react to it, or nothing happens. If nothing happens then that restaurant is...

I've made stupid investments. I've made stupid decisions as an employee. I've made foolish decisions as a manager. I've gotten fired. I've lost businesses. I went through all of those things.

I think the greatest mistakes have been my greatest lessons.

Keeping a bar clean is basic in this business. Having a staff that speaks adequate English is basic.

Pushing for excellence is a fight. You have to fight to hire the right employees, fight to get the supplies you need, to move line items around. Being a great manager means pushing to get those few extra inches every...

If you can't build a relationship with your customers, you're in big trouble. If you can remember the numbers from the reports and spreadsheets you spent hours poring over in your office, but you can't picture the faces of your...

When I meet with people who are ineffective managers with failing businesses, I can't change what they do - I have to change the way they think.

People see themselves on camera. They're ashamed of the things that they do, so they have a choice: Either they accept responsibility for it, or they blame the show for it. It's a human reaction.

I'm a businessman, not a bartender.

I'm a really happy guy. I have a great career, a wonderful wife and family.

I have no personal or professional regrets. I really don't.

A bar is a factory, a marketing organization, and a service organization all in one.

I believe that every person's failure is their fault, every single time.

Failure is an awful thing, and when I look at the common denominator of failure, it seems to always be the same thing: excuses.

I think success is a relative term. If you're a caveman, success is capturing an elephant. Success is achieving better than the norm. Success is being exceptional. It's exceptional reputation, exceptional income, and exceptional respect.

Failure is an extremely personal thing, and so is success. The problem with people is they don't own their failure, and if you don't own your failures, you're never going to own your successes.

The greatest gift of leadership is a boss who wants you to be successful.

When I went to college, I really became interested in cultural anthropology. Our behavior isn't that different from other primate species'.

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