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Delighting Quotes

On delighting customers, ghosts, and even a buffalo.

One sharp business quote here warns that delighting customers past their real expectations doesn't actually pay off, so it's worth being careful about doing it too often. That's a very different register from the older, stranger material on the page.

Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.

Quotes by Tahl Raz

They say that shadows of deceased ghosts Do haunt the houses and the graves about, Of such whose life's lamp went untimely out, Delighting still in their forsaken hosts.

Quotes by Joshua Sylvester

So is the savage buffalo, especially delighting in dark places, where he can wallow in the mud and slake his thirst without much trouble; and here also we find the wild pig.

Quotes by John Hanning Speke

There is nothing nobler or more admirable than when two people who see eye to eye keep house as man and wife, confounding their enemies and delighting their friends.

Homer

About Quotes

I have always loved the fluidity of language - delighting in dialects, dictionaries, slang and neologisms.

Quotes by Ben Schott

Frequently Asked Questions

What warning does the business-related quote give about delighting customers?
It argues that exceeding expectations to delight customers doesn't actually pay off, suggesting companies should be careful about overdoing it.
Are ghosts really described as delighting in something here?
Yes, one older poetic quote describes ghosts delighting in their forsaken haunts, a very different tone from the business advice elsewhere on the page.
What's the buffalo quote actually describing?
It describes a savage buffalo delighting in dark, muddy places where it can wallow and drink undisturbed, a naturalist's observation rather than a metaphor.
Is delighting always presented as a positive experience in these quotes?
Mostly, though the business quote complicates that by suggesting too much delighting can be counterproductive rather than simply good.
What connects a business tip, a ghost poem, and a wildlife description?
All three use "delighting" to describe something taking real pleasure in its environment, whether that's a satisfied customer, a restless spirit, or a contented animal.

Ghosts turn up delighting in their forsaken haunts, and even a savage buffalo is described delighting in dark, muddy places. It's an odd but genuine range, from spreadsheets to folklore.