Delighting Quotes
On delighting customers, ghosts, and even a buffalo.
One sharp business quote here warns that delighting customers past their real expectations doesn't actually pay off, so it's worth being careful about doing it too often. That's a very different register from the older, stranger material on the page.
Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.
They say that shadows of deceased ghosts Do haunt the houses and the graves about, Of such whose life's lamp went untimely out, Delighting still in their forsaken hosts.
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So is the savage buffalo, especially delighting in dark places, where he can wallow in the mud and slake his thirst without much trouble; and here also we find the wild pig.
There is nothing nobler or more admirable than when two people who see eye to eye keep house as man and wife, confounding their enemies and delighting their friends.
About Quotes
I have always loved the fluidity of language - delighting in dialects, dictionaries, slang and neologisms.
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Frequently Asked Questions
What warning does the business-related quote give about delighting customers?
Are ghosts really described as delighting in something here?
What's the buffalo quote actually describing?
Is delighting always presented as a positive experience in these quotes?
What connects a business tip, a ghost poem, and a wildlife description?
Ghosts turn up delighting in their forsaken haunts, and even a savage buffalo is described delighting in dark, muddy places. It's an odd but genuine range, from spreadsheets to folklore.
