Christopher Voss Quotes

Most Famous Christopher Voss Quotes of All Time!

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Mirroring is simply repeating what someone just said. It creates more reception from the other side, it focuses attention, and it gives them an opportunity to dial in more with you and you to dial in more with them. It...

There's great power in deference. You ask somebody 'what' or 'how' questions. People love to be asked how to do something. They feel powerful, and from a deferential position, you've actually granted that power, and you're the one that now...

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Every job that you take, the term that you should always include is, 'How can I be involved in the strategic projects that are critical to the future of the company?' You ask that question. It's a great 'how' question.

Price doesn't make deals, and salary doesn't control your career.

What I really think of myself as is a person who's great at negotiation coaching and consulting.

I wanted to be a hostage negotiator.

I was on the SWAT team in the FBI, and I had always wanted to be in SWAT.

When you expect to get into a negotiation, you expect to be faced by a guy that's going to attack you, a guy or gal that's going to attack or that they're going to try to get the best of...

Body language and tone of voice - not words - are our most powerful assessment tools.

The 'Rule of Three' is simply getting the other guy to agree to the same thing three times in the same conversation, it's really hard to repeatedly lie or fake conviction.

Most people offer obvious telltale signs when they're lying.

People who are lying are, understandably, more worried about being believed, so they work harder - too hard, as it were - at being believable.

The most dangerous negotiation is the one you don't know you're in.

People typically only believe they're in a negotiation when dollars are involved. And maybe sometimes they're smart enough to see if there's a commodity that you can count being exchanged. And, of course, the commodity that we most commonly exchange...

In reality, every single negotiation involves another commodity that's far more important to us, which is time - minutes, hours, our investment in time. So even if you're talking about dollars, the commodity of time is always there because there...

In a job negotiation, the implementation of that deal is your success that also causes the company to succeed.

If you're going to play the bargaining game, you just need to make the other side mad. You want them to get a little annoyed. Then you know that you've come in with a good price.

The sweetest two words in any negotiation are actually, 'That's right.' Before you convince them to see what you're trying to accomplish, you have to say the things to them that will get them to say, 'That's right.'

The 'that's right' breakthrough usually doesn't come at the beginning of a negotiation. It's invisible to the counterpart when it occurs, and they embrace what you've said. To them, it's a subtle epiphany.

Consider this: Whenever someone is bothering you, and they just won't let up, and they won't listen to anything you have to say, what do you tell them to get them to shut up and go away? 'You're right.' It...

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