James Cash Penney Quotes

Most Famous James Cash Penney Quotes of All Time!

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The Golden Rule finds no limit of application in business.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

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The problem with the bronco is to get on and stay on. This is the problem with the Golden Rule-to understand and apply.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

Luck is always the last refuge of laziness and incompetence.

The greatest teacher I know is the job itself.

I believe in trusting men, not only once but twice - in giving a failure another chance.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

No serious-minded man should have time for the mediocre in any phase of his living.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

Success will always be measured by the extent to which we serve the buying public.

It is the service we are not obliged to give that people value most.

The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

The well-satisfied customer will bring the repeat sale that counts.

Courteous treatment will make a customer a walking advertisement.

Do not primarily train men to work. Train them to serve willingly and intelligently.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.

I was long brought up to think that it was nothing short of a crime to miss a sale.

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